A Debt Management Team Leader is required for our Greater Manchester client.

Overview.

We are seeking a dedicated Debt Management Team Leader for our Client, a leading financial services company located in Bolton, Greater Manchester.

The candidate have previous experience working as a Debt Management Team Leader, possess strong leadership skills and a comprehensive understanding of financial services guidelines and practices.

Duties:

• Oversee the post-appointment section, ensuring smooth operations and high-quality service delivery.
• Provide guidance and support to the team of advisors.
• Act as the primary escalation point for complex cases or disputes.
• Monitor team performance and ensure compliance with company policies and industry standards.
• Manage workloads and allocate tasks effectively to meet deadlines and service level agreements.
• Lead and manage a Debt Management team to ensure all operational tasks are completed efficiently.
• Analyse financial reports, budgets, and forecasts.
• Delegating tasks to a team of debt management advisors.
• Oversee processes, ensuring accurate record-keeping.
• Liaising with Creditors and Debtors on all Client related issues and queries.

Skills.

• Strong analytical skills with the ability to interpret financial data effectively..
• Excellent phone etiquette for professional communication with clients.
• Detail-oriented approach to data entry tasks to ensure accuracy in records.
• Experience in a similar role working within the financial services profession is essential to the role.
• Knowledge of the financial services market and guidelines.

Job Types: Full-time, Permanent

Pay: £30,000.00-£32,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• On-site parking
• Referral programme
• Transport links

Schedule: Monday to Friday.