The ReKruit are hiring a Creditor Liaison Officer to join our growing Clients based in Salford Quays,Manchester.

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Your role.

• To deal with general creditor / voting house queries over the phone and by email.
• To maintain the creditor details and voting house databases by updating relevant information.
• Answering creditor call and queries maintaining accuracy of details.
• To maintain and update according to departmental processes, proofs of debts from creditors ensuring consequences of changes are managed effectively.
• To update client files with details of assigned debts.
• Ad-hoc duties as required.
• To continue to learn about and understand existing products & services and keep up to date with changes.
• To play a full and active role in the coaching process, ensuring that individual coaching objectives are met and your skill level is consistently developed.
• To assist with development of new colleagues through buddying after induction.
• To take responsibility for your own development and highlight training needs to your Manager as and when required.

​Flexibility & learning.

• The profile is not an exhaustive list of activities that the role holder may be required to undertake.
• The company may require the role holder to perform other duties, as the company deem necessary to fulfil the requirements of the role
• Comply with GDPR Legislation concerning the disclosure of information.
• Comply with all regulatory bodies e.g. ICAEW, IPA, FCA.

QUALIFICATIONS

Educated to a GCSE standard Employees.

Experience required.

• Have a confident telephone manner when speaking to people at all levels.
• Friendly_ positive _attitude with a ‘can do’ approach to work
• Experience of the IVA industry is desirable, but not essential.
• Excellent organisational skills with the ability to plan and prioritise workloads.
• Highly self motivated with the ability to work on own initiative
• Excellent written and verbal communication skills.
• PC and keyboard skills including Microsoft Word and Microsoft Excel.
• Someone with a keen eye for detail and meticulous in their work.
• A flexible fun-loving people person who is a team player.

-Ability and willingness to work flexibly within the Company’s required operating hours.

-The Company encourages personal development. Occasionally this may entail training and work experience at other sites.

-The Company requires employees to be flexible and responsive to changing business needs and reserves the right to vary these duties, after appropriate consultation with the jobholder.

Job Type: Full-time, Permanent

Pay: From £25,000.00 per year

Benefits:

• Company pension
• Referral programme
• Full training provided.
• Career progression.
• First step into Insolvency.

Schedule:

• Monday to Friday
• No weekends

Work Location: In person