Are you an experienced Compliance & QA professional ready to take the next step into a leadership position?

We are looking for a Head of Compliance to lead the monitoring of call compliance and regulatory insolvency requirements throughout the client journey, including advice, assessment, and draft calls.

This is a hybrid role that combines responsibility for regulatory and quality standards with leadership, supporting a positive employee experience and ensuring the business remains compliant across both client and people-focused processes.

The successful candidate will have a strong background in compliance within financial services or insolvency.

Key Responsibilities:

Compliance & Quality Assurance

• Manage a small team of Quality and Assurance staff
• Oversee monitoring of all internal calls for regulatory and insolvency compliance
• Provide structured feedback and document quality findings
• Implement tailored training plans based on performance insights
• Identify development opportunities to enhance team consistency and growth
• Lead training initiatives and deliver coaching sessions (1:1 and group)
• Produce regular reports on compliance trends and quality outcomes
• Measure and communicate training impact
• Collaborate with leadership to align compliance goals with business objectives
• Participate in daily compliance meetings and contribute to continuous improvement.

Monday to Friday - no weekends.

Starting salary £35k pa + benefits.

Apply today if you're ready to take the next step in your career.

If you are looking for an opportunity to make a significant impact and take your Compliance career to the next le,vel then we invite you to apply for this pivotal role.